Help Center

Simply sign up for your free OttoChef AI account and complete the quick onboarding process. You'll be asked about your dietary preferences, family size, and any allergies. Once complete, click 'Generate Meal Plan' and our AI will create a personalized weekly plan for you at no cost.

We support a wide range of dietary restrictions including vegetarian, vegan, gluten-free, dairy-free, keto, paleo, Mediterranean, and many others. You can specify multiple restrictions and our AI will ensure all recipes comply with your needs - all completely free.

Our nutritional information is calculated using a comprehensive Canadian food database and is generally accurate within 5-10%. However, actual nutritional content may vary based on specific ingredients, brands, and preparation methods. Always consult with a healthcare provider for specific dietary needs.

Absolutely! One of OttoChef AI's key features is incorporating ingredients you already have in your fridge and pantry. This helps reduce food waste and saves money while creating delicious, personalized meal plans.

Yes! OttoChef AI is completely free to use. There are no subscription fees, hidden costs, or premium tiers. We believe every Canadian family should have access to intelligent meal planning and food waste reduction tools.

There's no limit! You can generate as many meal plans as you need, modify them, and create new ones whenever you want. Our AI learns from your preferences to make each plan better than the last.

Yes, you can save your favorite meal plans, modify ingredients, swap recipes, and create variations. All your meal plans are stored in your free account for easy access anytime.

You can delete your account and all associated data at any time from Account Settings > Privacy. This action is permanent and cannot be undone. We'll send you a confirmation email before proceeding.

We use industry-standard encryption to protect your data both in transit and at rest. We're compliant with Canadian privacy laws and never sell your personal information to third parties. You can read our full Privacy Policy for detailed information.

Your meal plans and dietary information are completely private and only visible to you. Our support team may access your data only when you specifically request help and grant permission.

No, we never share your personal data, meal preferences, or shopping habits with grocery stores, food companies, or any third parties. Your privacy is paramount to us.

Try refreshing your browser, clearing your cache, or using a different browser. If problems persist, check our status page for any ongoing issues or contact support with details about your device and browser.

Check your spam folder first. If emails aren't there, verify your email address in Account Settings and check your notification preferences. Some Canadian email providers may block automated emails.

Yes! Our web application is fully responsive and works great on mobile devices. Simply visit our website in your mobile browser. We're also working on dedicated mobile apps for iOS and Android coming soon.

OttoChef AI works with ingredients available at all major Canadian grocery chains including Loblaws, Metro, Sobeys, Save-On-Foods, and more. Our recipes use commonly available Canadian ingredients.