Help Center

Simply sign up for your free OttoChef AI account and complete the quick onboarding process. You'll be asked about your dietary preferences, household, and any allergies. Then click 'Create Meal Plan' and walk through the short wizard: pick a direction (or a one-click preset), choose who's eating and when, and fine-tune the details. Generation usually takes a couple of minutes, and you'll see live progress as each recipe is written.

Vegetarian, pescatarian, vegan, gluten-free, dairy-free, halal, and kosher diets are enforced as hard rules — every generated recipe is automatically checked against them, along with your allergies. For other approaches like keto, paleo, or Mediterranean, you can describe them as free-text preferences (keto works especially well by setting gram-based macro targets), and the AI plans around them.

Each recipe includes AI-generated estimates for calories, protein, carbs, and fat. They're a helpful guide for planning, but actual nutritional content varies with specific ingredients, brands, and preparation methods — so treat them as estimates. Always consult with a healthcare provider for specific dietary needs.

Absolutely! One of OttoChef AI's key features is incorporating ingredients you already have in your fridge and pantry. This helps reduce food waste and saves money while creating delicious, personalized meal plans.

Yes! OttoChef AI is completely free to use. There are no subscription fees, hidden costs, or premium tiers. We believe every Canadian family should have access to intelligent meal planning and food waste reduction tools.

There are no monthly caps. Generate meal plans whenever you need them, modify them, and create new ones as often as you like — a light rate limit just keeps generation fair for everyone. Our AI learns from your preferences to make each plan better than the last.

Yes, you can save your favorite meal plans, modify ingredients, swap recipes, and create variations. All your meal plans are stored in your free account for easy access anytime.

You can delete your account and all associated data at any time — email support@ottochef.ai from the address on your account and we'll take care of it. Deletion is permanent and cannot be undone, and we'll confirm with you before proceeding.

We use industry-standard encryption to protect your data both in transit and at rest. We're compliant with Canadian privacy laws and never sell your personal information to third parties. You can read our full Privacy Policy for detailed information.

Your meal plans and dietary information are completely private and only visible to you. Our support team may access your data only when you specifically request help and grant permission.

No, we never share your personal data, meal preferences, or shopping habits with grocery stores, food companies, or any third parties. Your privacy is paramount to us.

Try refreshing your browser, clearing your cache, or using a different browser. If problems persist, check our status page for any ongoing issues or contact support with details about your device and browser.

Check your spam folder first. If emails aren't there, verify your email address in Account Settings and check your notification preferences. Some Canadian email providers may block automated emails.

Yes! OttoChef AI works on any device — it's an installable web app, so you can add it to your home screen from your mobile browser and use it like an app. It updates automatically, and your shopping list even works offline in the store.

Your shopping list works anywhere — items are organized by store section, and you can check them off as you shop (even offline) or download the list as a PDF. In the US and Canada, one click hands your list off to Instacart pre-filled for delivery or pickup. In Canada, the optional OttoChef browser extension can also fill your Voilà (Sobeys) cart for you.